Refunds are accepted within 30 days from the delivery date.
Items must be unworn, unwashed, and in their original condition with tags attached.
Refunds will be issued using the original payment method used for the purchase.
2. Discounted Items on Offer:
Refunds are only accepted for defective items.
Customers will receive an online voucher refund for issues such as wrong sizing or other non-defective concerns.
The voucher can be used on the online store within 12 months at www.blxckprint.com for future purchases.
3. Bespoke Products:
No refund is available unless the product has a quality defect. (Sizes by cms will be provided to minimize error)
Cash refunds are not provided; customers will receive online vouchers equivalent to the initially purchased item.
4. Shipping Costs for Refunds:
Customers are responsible for paying the shipping costs associated with returning the product.
Shipping costs for refunds may vary from £5.00 to £8.00 depending on the location and weight of the package.
5. General Points:
Refunds for all products are accepted within 30 days of the delivery date.
All returns must be initiated within the specified timeframe for each product category.
Return Authorization Process:
Details required: Order number or invoice number, reason for return, photos of the product (if applicable), confirmation of original packaging, and proof of purchase.
Customers must obtain a return authorization before sending back any items.
The returned item must be accompanied by the original packaging and any included accessories.
BLXCKPRINT Limited reserves the right to refuse returns that do not meet the criteria mentioned above.
Refunds will be processed within 14 business days of receiving the returned item.
BLXCKPRINT Limited is not responsible for lost or stolen packages during return transit.
For further inquiries or assistance regarding refunds, please contact our customer support team at Bespoke@Blxckprint.com.
By purchasing from www.blxckprint.com, customers acknowledge and agree to the terms and conditions outlined in this refund policy.
This refund policy is subject to change at the discretion of BLXCKPRINT Limited. Any updates or modifications will be posted on the website